Help Center

We strongly recommend consulting our comprehensive Size Guide linked on every product page. Since our coats and kaftans often feature an oversized fit, the guide provides exact garment measurements (in CM and Inches) to help you choose your desired drape.

Konokayaty is committed to quality. Our garments feature premium, natural fabrics like structured wool blends and fine silks. The exact composition, care instructions, and craftsmanship details are listed in the bulleted description section of each product page.

Yes. Each product page includes multiple images (front, back, close-up) with zoom functionality and, often, a styling video. For detailed questions about Arabic calligraphy or fabric texture, please use our Live Chat.

We offer Easy 14-Day Returns & Exchanges on all unworn, unwashed items. Simply contact us within 14 days of receiving your order to initiate the process.

We ship Worldwide from Kuwait. Shipping costs and estimated delivery times are calculated at checkout. You will receive a tracking number via email once your order has been dispatched.

Absolutely. We use SSL Secure Checkout and accept multiple trusted payment methods, including KNET, Visa, and Apple Pay. Your transaction details are always protected.

We accept all major credit cards (Visa, MasterCard), PayPal, and local options, including KNET. Digital wallets like Apple Pay and Google Pay are also available for a quicker checkout.

Yes, we partner with (Insert BNPL Provider Name Here, e.g., Tabby or Tamara) to allow you to split your purchase into interest-free installments. Select this option at checkout.

For international orders outside of Kuwait, customs fees or import duties may apply, depending on your country’s regulations. These fees are the responsibility of the customer and are not included in the shipping cost.